Conflict is a necessary and expected part of life, a part that few people relish. Yet, properly managed, conflict can lead to better relationships, outcomes, and quality of life. Its not always easy to work through, and a lot depends on your negotiating partner and who their principals are.
Like golf, managing conflict is something that everyone wants to do better. I've created this blog to share my insights in effective communication. I'm sure you'll find useful stuff here.
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